Returns & Exchanges

If you are not 100% satisfied with your purchase you may return your order for a full refund (minus shipping charges) or exchange within 30 days of your purchase. We ask that you return the items in the same condition they were sent to you and with all of the original packaging / tags. Please review our return policy below.

 Returns Policy

  • All items must be returned in unused condition with all packaging material and tags. Items returned in used condition will be at the customer’s expense.
  • Products may not have been worn/used in water and must have all tags and in their original packaging.
  • Returns will not be accepted after 30 days of the purchase date.
  • Shipping charges are not refundable.
  • If a package is non deliverable or are returned to sender by the customer a fee will be applied and deducted from the return amount.
  • All items being sent out on an exchange will be sent via UPS unless prior arrangements have been made.
  • International customers will be responsible for the shipping charges back to them on items returned for exchange or warranty replacements.

 How To Return or Exchange

Write to us at the very first sign of trouble. Whether the delivery is felt to be late, or there is a problem with the product on arrival, or if you have any queries whatsoever, our staff will be happy to help you.

Contact: service@escapevelocitypro.com

Return Address: Regna Scan Lab #99 Ha Noi Highway, Thao Dien Ward, District 2, HCMC, Viet Nam